We will try to get the content you want, but sometimes there are factors we cannot control. For example
- Interruptions to our services due to faults in networks or third party suppliers.
- You have provided an incorrect phone number or other incorrect information.
- Your mobile device does not support the content.
- Your WAP or GPRS settings have not been correctly configured.
- Your message mail box is full and has no additional memory to receive the content.
- Your mobile device is out of range or for some other reason cannot be contacted.
- You have not allowed sufficient credit to complete the transaction.
- You have supplied material or instructions which is incomplete, incorrect, inaccurate, illegible or in the wrong form.
Please
by email, or call the help desk on 1300 556 761, if you have not received your content
within 24 hours, or if you have downloaded your content and it seems to be defective.
